TokyoSMEs and sole proprietors running a hotel, ryokan or simple lodging in Tokyo
Bookings, check-in and guest service — for Tokyo inns doing it all at once.
OpenScheme
Tourism Business Digital Shift Support Subsidy ・ Tokyo Metropolitan Government / TCVB ・ FY2026
Rate up to two-thirds of the cost (three-quarters with a wage-increase plan) ・ ¥2,000,000 per business ・ Applications 18 May 2026 – 31 Mar 2027 (postmark; online by 17:00)
What Dawnlight Hotel OS does under it
Reservations, OTA channel management, self check-in (smart locks included) and the AI concierge as one package. Cloud fees within the period count too
At a glance
- Rate
- up to two-thirds of the cost (three-quarters with a wage-increase plan)
- 2/3
- Cap
- ¥2,000,000 per business
- Eligible
- SMEs and sole proprietors licensed under the Hotel Business Act operating a hotel/ryokan or simple lodging in Tokyo, with a head or branch office in Tokyo and at least one year of operation as of 1 Apr 2026
- Period
- Applications 18 May 2026 – 31 Mar 2027 (postmark; online by 17:00)
- Closes once applications reach the budget.
Eligible costs
Basic digital tools newly adopted to solve staffing and efficiency problems in receiving visitors to Tokyo: package-system implementation (set-up, data migration, manuals, customisation) and cloud/application fees within the project period. Accompanying devices from the same vendor (smart locks, card keys, dedicated tablets) also qualify
Tools named in the official examples
Examples in the guidelines: a channel manager for booking sites, CRM, self check-in/check-out systems, room-lock management, online booking and payment for travellers, AI chatbots and other digital communication systems
Not covered
Projects whose aim is multilingual or cashless support as such, scratch-built systems, stand-alone devices without a system, general-purpose PCs and tablets, maintenance, 2–3-month trials, anything used outside Tokyo, contracts or payments before the grant decision, card payments
One of the few schemes that also covers cloud fees within the project period. Payment must be by bank transfer from the grantee's own account.
Which Dawnlight Hotel OS costs can be claimed
Within one module, set-up, monthly fees and hardware are judged separately. The table is a guide based on the published guidelines; the final decision rests with the scheme's review.
- Reservations and room management (implementation)May be claimed CRM systems are a named example; set-up, data migration, manuals and customisation also qualify
- OTA channel managementMay be claimed A market channel manager for booking sites is a named example
- Direct booking and online payment (system)May be claimed A traveller-facing online booking and payment system is a named exampleNote An application whose aim is cashless support as such is excluded
- Self check-in (system)May be claimed Self check-in / check-out (auto-settlement) systems are a named example
- Smart locks and card keysMay be claimed Room-lock management is a named example; booked as a device accompanying the systemNote Devices cannot be applied for on their own, and must come from the same vendor as the system
- Multilingual AI conciergeMay be claimed AI chatbots and other digital communication systems are a named exampleNote Apply as a staffing and efficiency measure, not as multilingual support in itself
- Cloud fees within the project periodMay be claimed Monthly fees contracted, used and paid within the period also qualifyNote A two- or three-month trial does not qualify
- Website design productionMay be claimed Customising a package, and site changes needed for integration, qualifyNote Scratch development is excluded. Do not make design production the main aim; we confirm the part needed for the eligible system
- Maintenance, general-purpose PCs and tabletsNote Maintenance, and devices general enough to be used for other purposes, are excluded
◎ Named in the examples○ Can qualify△ Partly / confirm× Excluded
Starting early
The project starts after the grant decision; anything contracted, carried out or paid before it is ineligible. About a month from application to decision; the project must finish within a year of the decision.
How to apply
By registered post or online via jGrants (GビズID Prime required). Two or more quotations for any purchase of ¥1M (ex-tax) or more; lump-sum quotations are not accepted.
Our part under this scheme
You file the application. We prepare the quotation (and tell you when two or more are required), the catalogue, the technical part of the implementation plan, and the delivery notes and completion report the final report needs. We can introduce an administrative scrivener.
Sources
- TCVB page: https://www.tcvb.or.jp/jp/project/infra/digital-shift/ ・ Checked: 2026-09-20
- Guidelines (31 Aug 2026): https://www.tcvb.or.jp/jp/project/keiei_R8_DigitalShift_yoryo_2.pdf ・ Checked: 2026-08-31
Scheme details are based on official information as of the date checked. Schemes change or close without notice, and we do not guarantee adoption.
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