Tokyo Metropolitan Government / TCVB ・ FY2026

Tourism Business Digital Shift Support Subsidy

Open

Applications 18 May 2026 – 31 Mar 2027 (postmark; online by 17:00)

At a glance

Rate: up to two-thirds of the cost (three-quarters with a wage-increase plan); 2/3
Cap: ¥2,000,000 per business
Eligible: SMEs and sole proprietors licensed under the Hotel Business Act operating a hotel/ryokan or simple lodging in Tokyo, with a head or branch office in Tokyo and at least one year of operation as of 1 Apr 2026
Period: Applications 18 May 2026 – 31 Mar 2027 (postmark; online by 17:00); Closes once applications reach the budget.

Eligible costs

Basic digital tools newly adopted to solve staffing and efficiency problems in receiving visitors to Tokyo: package-system implementation (set-up, data migration, manuals, customisation) and cloud/application fees within the project period. Accompanying devices from the same vendor (smart locks, card keys, dedicated tablets) also qualify

Tools named in the official examples

Examples in the guidelines: a channel manager for booking sites, CRM, self check-in/check-out systems, room-lock management, online booking and payment for travellers, AI chatbots and other digital communication systems

Not covered

Projects whose aim is multilingual or cashless support as such, scratch-built systems, stand-alone devices without a system, general-purpose PCs and tablets, maintenance, 2–3-month trials, anything used outside Tokyo, contracts or payments before the grant decision, card payments

One of the few schemes that also covers cloud fees within the project period. Payment must be by bank transfer from the grantee's own account.

Which Dawnlight Hotel OS modules qualify

OTA channel managementThe first example listed: a channel manager for booking sites
Reservations & roomsListed as a CRM / guest management system
Self check-inSelf check-in/out and lock management are listed; smart locks qualify as accompanying devices
PaymentsOnline booking and payment is listed, but an application framed as cashless support is excluded
AI conciergeAI chatbots are listed; frame it as staffing and efficiency, not as multilingual support
Official websiteCustomising a package qualifies; scratch development does not. Site changes needed for integration qualify

◎ Named in the examples○ Can qualify△ Partly / confirm× Excluded

Starting early

The project starts after the grant decision; anything contracted, carried out or paid before it is ineligible. About a month from application to decision; the project must finish within a year of the decision.

How to apply

By registered post or online via jGrants (GビズID Prime required). Two or more quotations for any purchase of ¥1M (ex-tax) or more; lump-sum quotations are not accepted.

Our part under this scheme

You file the application. We prepare the quotation (and tell you when two or more are required), the catalogue, the technical part of the implementation plan, and the delivery notes and completion report the final report needs. We can introduce an administrative scrivener.

Sources

TCVB page: https://www.tcvb.or.jp/jp/project/infra/digital-shift/ ・ Checked: 2026-09-20
Guidelines (31 Aug 2026): https://www.tcvb.or.jp/jp/project/keiei_R8_DigitalShift_yoryo_2.pdf ・ Checked: 2026-08-31

Scheme details are based on official information as of the date checked. Schemes change or close without notice, and we do not guarantee adoption.

Find out, for free, whether a scheme applies.

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